Business
The Phone Is Ringing and Nobody Is Answering: How Missed Calls Quietly Drain Your Salon
Most salons miss more than half their calls, and every unanswered ring is a booking walking next door, so here is how to plug the leak in 2026.
July 07, 2026
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Matt Beck
The Easiest Retention Win You Are Probably Skipping at Checkout
Clients who prebook their next appointment return at 70 to 80 percent. The ones who say they will call come back under 40 percent. Here is how to fix it.
June 02, 2026
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Matt Beck
