Your FSE scissor comes with a lifetime Guarantee that covers you from defects in material or workmanship, excluding damage and normal wear. This lifetime warranty is only valid if your FSE Elite or Pro Scissors are serviced by our sharpening service partner, Bart Chen. The lifetime warranty does not include Scissor sharpening and/or servicing fees. Please contact our shear service partner Bart Chen Here.

We will replace any parts including washers, pivot screws, knobs and finger rings for the life of the shear, should they fail under normal use. Parts will automatically be replaced at the time of service, if needed. It is not necessary to send your FSE Scissors for replacement parts only. For shear replacement parts, please contact our customer service at support@freesaloneducation.com

FSE scissors that have been damaged by a non-authorized sharpener, poorly maintained, Dropped, misused or over-worn will not be covered.

To claim warranty, please contact us and we will walk you through the simple procedures.

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419 York Rd

New Hope, PA 18938