Business
Client Lifetime Value, The One Number That Actually Runs Your Salon
Client lifetime value tells you what a client is really worth over years, and it changes how you spend on marketing, retention, and retail.
Why Retail Should Be 15 Percent of Your Salon Revenue and How to Get There
The average salon makes 8% of revenue from retail. The best ones make 15 to 20%. Here is the difference between those two numbers and how to close the gap.
Should Your Salon Go Gratuity-Free? Here Is What You Need to Know
The no-tip salon model is gaining real traction in 2026. Here is how it works, what the benefits are, and how to decide if it is right for your business.
Stop Filling Chairs and Start Building Careers
The salons winning at retention in 2026 aren't just paying more. They're building real career paths. Here's what that actually looks like in practice.