Building your clientele in the salon industry is part strategy, part hustle, and part experience-building. Here’s a breakdown that actually works—especially if you’re just starting out or trying to grow faster:

1. Be Consistent on Social Media

 

Don’t just post hair pics—post value. Show transformations, quick tips, product advice, and your personality. People don’t just book stylists, they book people they feel like they know.

 

Tactics:

  •  Post 3–5x a week (Reels work best)

  •  Use local hashtags (#YourTownHair, #YourTownSalon)

  •  Show before & afters

  •  Share client testimonials or reactions

  •  Educate (“Why we do dry cuts…”)

2. Target Local

 

A viral reel is cool, but if the person can’t drive to your salon, it doesn’t pay the bills.

 

Do this instead:

  •  Geotag every post with your salon location

  •  Engage with other local businesses (comment on their posts, build those local ties)

  •  Run local ads ($5/day goes a long way with the right targeting)

3. Referral Program

 

Your existing clients are your best marketers. Give them a reason to talk about you.

 

Example:

“Refer a friend and you both get $10 off your next visit.”

 

Make it easy—hand them cards, post reminders in your salon, and mention it at checkout.

4. Rebooking + Follow-up

Rebooking is money. Don’t let them leave without the next appointment on the books.

 

And if they don’t rebook?

  •  Send a follow-up text (you can automate this)

  •  Offer a bounce-back deal (“It’s been 6 weeks—we miss you! $5 off if you book this week.”)

 

5. Create a Signature Service or Niche

Specializing can set you apart. Whether it’s:

  •  Lived-in color

  •  Razor cuts

  •  Curly hair

  •  Short hair

  •  Blondes

 

…own it, talk about it, and become the person for that service.

6. Network in Real Life

 

It sounds old school, but it still works:

  •  Go to local events with business cards

  •  Offer to collab with a photographer, yoga studio, or local boutique

  •  Volunteer to do hair for charity events or fashion shows (then promote the hell out of it)

7. Stay Educated + Show It

 

When clients see you investing in yourself, they’ll trust you more.

 

April 21, 2025 — matt beck

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